Intelligent Empowerment for Agents, Supervisors and Workforce Managers

Learn how WorkFlex Intelligent Intraday Automation works!

Who Benefits from the Power of WorkFlex?

**Your Agents**
-More Scheduling Flexibility
-Greater Empowerment
-Work / Life Balance

**Your Supervisors**
-Real-Time Communication
-Improved Agent Coaching
-Better Team Performance

**Your WFM Administrators**
-Faster Issue Analysis
-Optimized Intraday Performance
-Reduced Stress

**Your Business**
-Improved Customer Satisfaction
-Lower Agent Turnover
-Reduced Overhead

Technology Partners

Industry Associations

Partial Customer Listing

Founded in 2009, WorkFlex Solutions LLC is a venture backed, Cincinnati-based Software Company specializing in workforce auto-optimization solutions. WorkFlex specializes in SaaS-based workforce intraday management solutions for call centers, as well as other industries including communications, financial services, and healthcare.

WorkFlex is the leading provider of Intelligent Intraday Automation for the contact center. Our award-winning, SaaS-based solutions are quick to deploy and leverage your existing WFM technology investment enabling you to achieve a positive ROI in a matter of weeks.